KNOWLEDGE BASE
Frequently Asked Questions
GENERAL QUESTIONS
GENERAL QUESTIONS
GENERAL
How do I know what Recovery Solution to choose?
The choice of Recovery Solution depends on the location of the injury, the nature of the pet and its size.
- Cones provide full body coverage and are recommended for dogs that are more energetic and liable to try and reach wounds on legs, tail, and body.
- Cones come in both hard and soft formats, choose what best suits your pet.
- Inflatable Collars and Vests provide body only coverage and provide good all-round visibility for your pet.
Wherever the location of your pet’s surgical wound, hot spot or area of irritation, we have a solution to suit their needs.
Use our tool here to determine what fits your pets needs. Recovery Solution & Sizing Tool
How do I know if my dog's cone is too tight?
In general, if you follow the manufacturers sizing guide the collar should fit comfortably. We generally recommend being able to comfortably slide 2-3 fingers between the collar and your pet’s neck.
See our how to videos below in our Knowledge Forum to learn how to use our collars.
Or use our recovery solution selector & size tool to determine what is best for your pet.
How long can my dog wear a cone for?
Typically, Recovery Solutions are worn for the duration of the healing process for the pet. However, it is recommended with any collar, cone or vest that it be removed for short periods when your pet can be monitored to allow the fur and skin to breath and air out preventing any moisture build up under the collar, cone or vest.
Can my dog eat while wearing a Recovery Solution?
Some collars feature feeding features that allow the pet to feed while still wearing the cone, the CP Basics Caring Collar is one of them. A Recovery Vest does not inhibit feeding either.
E-COLLAR
E-COLLAR
Why is the E-Collar blue?
The CP Basics E-Collar uses a translucent blue color since blue has been shown to help calm pets and has been used in veterinary surgeries to help keep pets calmer.
What body coverage does the E-Collar provide?
The CP Basics E-Collar provides full body coverage and all-round visibility for pets even preventing pets from getting to injuries on their tail, legs, and ears.
What type of dog should use an E-Collar?
Plastic E-Collars are recommended for more aggressive dogs as strongest material to survive being bashed around.
How do I secure an E-Collar?
E-Collars are worn around the pet’s neck and secured using snaps that lock the cone in its shape, further securing your cone to your dogs regular collar using some ribbon or string that can be threaded through slots in the e collar will add additional security.
INFLATABLE COLLAR
INFLATABLE COLLAR
My Inflatable Collar is not inflating, what am I doing wrong?
Our Protective Inflatable Collars have a no-leak air valve, so you need to pinch the valve while you’re blowing it up.
What body coverage does the Inflatable Collar provide?
The CP Basics Inflatable Collar provides body only coverage preventing pets from reaching wounds and surgeries on the body. It does not prevent a pet from reaching its legs, head, or tail.
How do I inflate the Collar?
CP Basics Inflatable Collars use a no leak air valve that requires you to pinch the valve while you blow into it to allow the air to pass into the air bladder.
CARING COLLAR
CARING COLLAR
What body coverage does the soft Caring Collar provide?
The CP Basics Caring Collar provides full body coverage and prevents pets from reaching wounds and surgeries on the body, their tail, legs, and ears.
What type of dog should use a soft Collar?
The CP Basics Caring Collar is recommended for more passive dogs as flexible material can be bent by more aggressive dogs.
RECOVERY VEST
RECOVERY VEST
What body coverage does a Recovery Vest provide?
The CP Basics Recovery Vest provide coverage for surgeries on the lower body and side of the pet.
Can my pet go to the bathroom while wearing a Recovery Vest?
The CP Basics Recovery Vest can be rolled forward to allow the pet to relieve itself. Simply release the snaps on the hind legs and roll the vest forward tucking any loose fabric into the stretch band located on the underside of the vets. After the pet has relieved itself return the vest to its secure position.
How do I size a vest for my pet?
CP Basics Recovery Vests have three security bands that allow for adjustments based on the girth of the pet. When choosing a vest choose the length of vest that best fits the length of your pet from chest to the base of the tail.
CHOOSE THE RIGHT SIZE FOR YOUR PET
Caring Collar - Size Tool
Length (A) :
Measure from the base of your pets neck to the tip of his nose as shown here.
Girth (B) :
Measure around the base of your pets neck as shown here.
| SIZE | LENGTH (A) INCHES | GIRTH (B) INCHES |
|---|---|---|
| XS | 0 - 4.75 | 6 - 9 |
| S | 4.75 - 5.5 | 8 - 11 |
| M | 5.5 - 8 | 12 - 16 |
| L | 8 - 10 | 13 - 17 |
| XL | 10 - 12 | 16.5 - 20 |
Inflatable Collar - Size Tool
Length (A) :
Measure from the base of your pets neck to the tip of his nose as shown here.
Girth (B) :
Measure around the base of your pets neck as shown here.
| SIZE | LENGTH (A) INCHES | GIRTH (B) INCHES |
|---|---|---|
| XS | 0 - 4.5 | 0 - 6 |
| S | 4.5 - 6 | 6 - 10 |
| M | 6 - 7.5 | 10 - 13 |
| L | 7.5 - 12 | 13 - 18 |
| XL | 7.5 - 12 | 18 & up |
E‑Collar - Size Tool
Length (A) :
Measure from the base of your pets neck to the tip of his nose as shown here.
Girth (B) :
Measure around the base of your pets neck as shown here.
| SIZE | LENGTH (A) INCHES | GIRTH (B) INCHES |
|---|---|---|
| S | 0 - 4.5 | 5.75 - 9.5 |
| M | 0 - 5.25 | 7.25 - 12.25 |
| L | 0 - 7.25 | 12.25 - 21 |
| XL | 0 - 12 | 15.25 - 25 |
Recovery Vest - Size Tool
Length (A) :
Measure from the base of your pets tail to the base of your pets neck
Girth (B) :
Measure around the base of your pets chest as shown here.
Neck (C) :
Measure around the base of your pets neck as shown here.
Size up if your pet falls between sizes
| SIZE | LENGTH (A) INCHES | GIRTH (B) INCHES | NECK (C) INCHES |
|---|---|---|---|
| XS | 8 - 11 | 12 - 16 | 9 - 11 |
| S | 11 - 14 | 16 - 20 | 11 - 13 |
| M | 14 - 18 | 20 - 23 | 13 - 15 |
| L | 18 - 25 | 23 - 26 | 15 - 18 |
| XL | 25 - 30 | 26 - 30 | 20 - 22 |